• An introduction to the Asterisk PBX

    An introduction to the Asterisk PBX

    Asterisk is the world's leading open source telephone and communications system. Asterisk is a free and open source framework for building communications applications and is sponsored by Digium . The asterisk website provides full information about the Asterisk PBX. We have presented some brief excerpts from the site to give you Read More
  • Asterisk PBX feature set

    Asterisk PBX feature set

    Call Features - A glossary of Asterisk terminology is provided here. ADSI On-Screen Menu SystemAlarm ReceiverAppend MessageAuthenticationAutomated AttendantBlacklistsBlind TransferCall Detail RecordsCall Forward on BusyCall Forward on No AnswerCall Forward VariableCall MonitoringCall ParkingCall QueuingCall RecordingCall RetrievalCall Routing (DID & ANI)Call SnoopingCall TransferCall WaitingCaller IDCaller ID BlockingCaller ID on Call WaitingCalling CardsConference BridgingDatabase Read More
  • An introduction to the Vicidial call center suite

    An introduction to the Vicidial call center suite

    Vicidial is the world's leading open source contact center system. VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound and outbound contact center suite with inbound email support as well. Visit http://www.vicidial.org/vicidial.php for more information. It Read More
  • Vicidial feature set

    Vicidial feature set

    Features List: Ability for an agent to call clients in succession from a database through a web-based screen Ability to display a script for the agent to read with fields like name, address, etc. filled-in Ability to set a campaign to auto-dial and send live calls to available agents Ability Read More
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